White House Lodges, Long Lane,

Heveningham, Suffolk, IP190EE | 01986 799100

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© 2019 WHITE HOUSE LODGES

Pets

2 dogs per lodge are welcome on site, although please do make sure they are well behaved and you clear up any mess they make on the grounds. 
Please refrain from letting your dogs onto bedding and sofas.

Please keep your dog on the lead at all times when outdoors for the convenience of other dog owners
The cost of pets is £10 per night.

Smoking

Smoking inside any building is not permitted. An outdoor smoking area with a cigarette disposal bin has been allocated by reception.

Parking and disabled parking is available on-site free of charge in our car park.

Parking
Internet

Wifi will be available on site from mid May 2019

food on-site

There are no restaurants on-site, however we can pre-order special high quality mealpacks and we sell essentials in reception such as milk, bread, eggs and butter.

cancellation

If the booking is cancelled less than 20 days before arrival then a charge equal to the first nights of the stay will be made. If the booking is cancelled in 7 or less days from arrival then the cost of the full booking is charged. 
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

damages

A refundable deposit of £50 will be taken upon arrival by card. If no damage is caused to any part of the property or anything is missing, then you will be fully refunded within 7 working days after departure.

liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

DATA PRIVACY

Any information gathered during your booking process or during your stay will not be sold to any third parties.

POLICIES

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To view our Terms and Conditions click here